L5A13 Continuous Learning
Say you are developing a customer service chatbot for an airline, you've trained it to manage flight switches and cancellations, but it struggles to help customers with lost-luggage cases. What kind of training data would you look for to improve your model?
A variety of chatbot queries that are labeled by case: cancellation request, switching flights, and lost luggage
Chatbot queries that are all labeled as lost luggage cases
Chatbot answers to flight accommodation requests
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